First of all, make certain that you define what the trouble is. Do not allow yourself to exaggerate. Sometimes when we are under pressure, we do not hear as clearly as we should. Arrive at a proper definition of the trouble.
Secondly, train yourself to be specific regarding the nature of the problem and the people involved. Avoid at all cost the “they say” syndrome. It’s only when you know who is involved in a situation that you can confront and challenge the problem. Know where the problem lies and focus your energies in that direction.
Once you have confirmed that there is a problem, and you have properly identified it, and once you are sure who is involved, then you are in a position to talk privately with those who are involved, and can go forward, confident that you are armed with the facts. Remember that it is always best to try to deal with any situation directly and behind the scenes. This causes less friction and gains you more respect.
One final thing: Be prepared to demonstrate spiritual leadership and authority. That is, place the problem within a spiritual perspective, and know that almost all problems or dilemmas have a spiritual dimension to them. Do not take “pot shots” from the pulpit. As tempted as you may be to do these things, do not publicly insult, as this is always counterproductive.
Most problems or confrontations can be handled in the fear of the Lord and through spiritual leadership. Handled properly, little or no serious damage will follow. Indeed, often these kinds of things provide an opportunity for your overall leadership to be strengthened.